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HomeHomeModulesModulesCrystal Reports...Crystal Reports...Failed to view reportFailed to view report
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Nouveau message
25/11/2010 06:27
 

Hi,

Now I'm having another problem. When I try to view report, I get error message 'Failed to open the connection. Failed to open the connection. TestReport-DBView {405B9D7E-E8D2-45BA-B4AA-44B842BC5AF8}.rpt '

The connection was successfull. I can view an empty report but failed when i have data in it. Please help.

Thank you.

 
Nouveau message
25/11/2010 08:26
 

 Hi,

Don't you have javascript error "bobj is undefined" when you try to view your report ?

Can you send us a link to try to view ?

Have you seen this post => http://www.aricie.com/Default.aspx?tabid=83&forumid=4&threadid=342&scope=posts&language=fr-FR ?



Mathieu TARNOT
Aricie - Board member of DotNetNuke France
 
Nouveau message
26/11/2010 03:58
 

Yes. I have seen it before I post this. The virtual directory script has "Scripts only" executions permission already. I don't have the javascript error as I already have aspnet_client directory located in C:\inetpub\wwwroot.

I'm afraid that I cannot provide the link for security issue. Is there any way to fix it?

Thank you.

 
Nouveau message
26/11/2010 08:22
 

Sometimes, there is an issue when crystal report file was build and view with 2 versions of Crystal Report 2008 (minor changes between them)

Can you try to :

  • open your Report in your DNN server
  • save it
  • reload it on DNN Aricie.CrystalReportViewer module
  • view it

If it doesn't work, can you send me a link of your website at mtarnot@aricie.fr ?

 



Mathieu TARNOT
Aricie - Board member of DotNetNuke France
 
Nouveau message
06/12/2010 09:19
 

Hi Matt,

I've emailed you the link.

 

 
Nouveau message
06/12/2010 09:40
 

We don't see any common errors.

Can you give me an user account access to edit CrystalReport Module ? 

Also, can you send me one of your report (with sql script) ? We 'll try it on our local environment.



Mathieu TARNOT
Aricie - Board member of DotNetNuke France
 
Nouveau message
08/12/2010 02:03
 

Matt,

I have suggestion. Can you give me sample of your crystal report so that I can upload and test it?

Thank you.

 
Nouveau message
08/12/2010 09:00
 

 Hi,

I've emailed you my test crystal report.

As soon as possible, we'll create Crystal reports samples and make available online.

Please, test it and tell me if the issue persist.

Thanks



Mathieu TARNOT
Aricie - Board member of DotNetNuke France
 
Nouveau message
15/12/2010 01:45
 

Hi Matt,

I have tested the report but when I try to view, it asking Database login information. The problem is I cannot type in the 'Database name' field. I have to tick '

I guess I am having the same problem with kharimm.

 
Nouveau message
15/12/2010 08:40
 

 Hi,

Yes, I've already seen that.

Often, this problem happens when there is an installation or configuration issue with Crystal Report 2008.

Can you try to :

  • Reinstall Crystal Report 2008 (What version do you have ? trial version ?)
  • In your server, go to IIS Manager
  • Expand your WebSite
  • Check you have aspnet_client folder 
    if not, create aspnet_client virtual directory ( C:\inetpub\wwwroot\aspnet_client\ )
  • Expand aspnet_client folder
  • Expand system_web
  • Expand your Framework .NET version folder (2_0_50727)
  • Check you have crystalreportviewers12 folder 
    if not, create crystalreportviewers12 virtual directory ( C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\ )

 

Use virtual directories instead of copy folders.



Mathieu TARNOT
Aricie - Board member of DotNetNuke France
 
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